Privacy Policy

Last updated: October 9, 2026

What we collect

When you submit an outage report we store the postal code area, optional place name, report type (outage / restored), an optional short note and the time. To prevent spam we store a one-way hash derived from your IP address and browser; we do not store the raw IP address alongside reports.

Location

If you use “Use my location”, your browser shares approximate coordinates only to find the nearest postal code area. Coordinates are not stored.

Phone numbers and email

If you add your phone number to a comment or subscribe to email alerts, we store it privately and use it only for outage updates for your area, with your consent. It is never shown on the website or sold. To have it deleted, contact us.

Cookies and analytics

We may use essential cookies and privacy-respecting analytics. Update this section to reflect the services you actually use and your obligations under Canadian privacy law (PIPEDA and, in Quebec, Law 25).

Retention

Reports are automatically deleted after 180 days.

Contact

Questions or removal requests: use the contact form.