Emergency? Call 911 9-8-8 9-8-8 Suicide Crisis Helpline 211 Community services: shelters, warming/cooling
Canada Power Outage Report outage

Nova Scotia

Nova Scotia Emergency & Outage Numbers

Utility outage lines, provincial agencies and local numbers for Nova Scotia. In a life-threatening emergency, call 911.

National numbers

911 Police, fire & ambulance – downed power lines, fire, carbon monoxide, medical emergencies 24/7 9-8-8 9-8-8 Suicide Crisis Helpline (call or text) 24/7 211 Community services: shelters, warming/cooling centres, food & utility bill help (211 is not yet available in every community) 24/7 where available 1-844-764-7669 Poison Centre (1-844-POISON-X) – incl. carbon monoxide questions 24/7 1-800-418-1111 Canadian Red Cross (general inquiries; disaster relief lines vary by region)

Nova Scotia agencies & utilities

911 Downed lines, fire, CO or medical emergency

Report the outage to your electric utility (check your bill if unsure)

Antigonish Electric

Antigonish Electric Utility · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Berwick Electric

Berwick Electric Light Commission · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Mahone Bay Electric

Mahone Bay Electric Utility · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Lunenburg Electric

Lunenburg Electric Utility · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Riverport Electric

Riverport Electric Light Commission · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Canso Electric

Canso Electric Light Commission · Municipal utility

We have not verified an outage number for this utility yet. Use the number on your electricity bill or the utility’s website.

Find their outage page

Provincial help

Nova Scotia Emergency Management Office

Provincial emergency management: disaster declarations, shelters and recovery information.

1-866-424-5620Main line (not for emergencies – call 911)

Website ↗ Source

Nova Scotia Energy and Regulatory Boards Tribunal (Energy Board)

Utility regulator: file a complaint if your utility does not resolve an outage, billing or shut-off problem.

902-424-4448Consumer complaints

Website ↗

211 Nova Scotia

Dial 211 for warming/cooling centres, shelters, food and help paying utility bills.

211Community help line

Website ↗

Utility service areas can be approximate – the company on your electricity bill is always right. Numbers were collected from official websites; tell us if one has changed. All emergency numbers →

City lines

Halifax (Halifax)

311Halifax 311 (within HRM) 1-800-835-6428Halifax 311 (elsewhere in Nova Scotia) 902-490-4000Halifax 311 (outside Nova Scotia)

Outage safety

  • Downed lines

    Stay at least 10 metres (33 feet) away from fallen wires and anything touching them. Call 911, then your utility.

  • Generators outside only

    Run generators at least 6 metres from doors and windows – never in a garage. Carbon monoxide is invisible and deadly.

  • CO alarms

    Keep battery-powered carbon monoxide alarms on every floor. If one sounds, get outside and call 911.

  • Food safety

    Keep fridge and freezer closed: food stays cold about 4 hours in the fridge and up to 48 hours in a full freezer.

  • Unplug electronics

    Unplug appliances to avoid damage from surges when power returns. Leave one light on so you know.

  • Heat & cold

    Dial 211 (where available) for the nearest cooling or warming centre. Never heat your home with an oven, grill or camp stove.

  • Medical devices

    If you rely on powered medical equipment, tell your utility, ask about priority notification programs, and have a backup plan.

  • Dark traffic lights

    Treat an intersection with dark signals as an all-way stop.

More: Get Prepared (Public Safety Canada) · Health Canada: carbon monoxide

Other provinces

Territories

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